Shipping Policy

At OddlyIdiot, we aim to deliver boldness and uniqueness right to your doorstep! Here's everything you need to know about our shipping process:

We Ship Fast:
Your order gets the freshest touch! We print your product within 24 to 48 working hours to ensure top-notch quality.

How long will it take for my order to arrive?

• Orders in India typically take 5–8 working days for delivery, depending on your location and external factors such as public holidays or weather conditions.
• In rare cases or remote areas like parts of Jammu & Kashmir or North East India, delivery may take up to 10 working days.
• Some orders may take up to 2 weeks if a product is unavailable, though we do our best to avoid this.

How do I track my order?
We’ll send the tracking details to your email as soon as your product ships. If you don’t receive it within 48 hours of placing your order, please reach out to us at helloji@oddlyidiot.com.

Which courier services do we use?
We trust our reliable courier partners—Delhivery, Xpressbees, Bluedart, and EcomExpress—to deliver your orders securely using your location's pin code.

What if my order says 'delivered,' but I haven’t received it?
This is rare but can happen. Often, the order is received by family, neighbours, flatmates, or even your office mailroom. In genuine cases:

1. Let us know within 48 hours of receiving the delivery notification.
2. We’ll immediately escalate the issue with the courier partner and resolve it. Investigations may take up to 12 working days, and if the claim is verified, we’ll provide a full refund.

Note: After the 48-hour notification window, it becomes challenging to take further action, and we cannot be held responsible for any losses.

For any queries, feel free to email us at helloji@oddlyidiot.com. We’re here to help!

Exchange & Return Policy

For all the Return and Exchange, please write to us at helloji@oddlyidiot.com

• Kindly note that all exchanges and returns are accepted only after the customer informs us of any issue within seven days of delivery.
• In case of a size issue or the wrong product is received, you can raise the exchange request within seven days of delivery of the product (including the day of delivery).
• We can exchange the product with another size or the correct product of the same value. There are no extra charges, and we can arrange to have the reverse pickup.
• If the value of the new exchange product is higher, then there will be extra charges (difference in the amount of product). It needs to be paid online.
• The products must have the original sticker label attached, be folded correctly, and be adequately packed so they are not damaged in transit. Without it, the exchange will not be processed.
• We do refunds only in genuine cases of delivery of defective products and on no other grounds. In the event of delivery of faulty products, you have to email our customer support executives at helloji@oddlyidiot.com along with the details of the order, the nature of the issues, and photographs of the defective product.
• In some exceptional cases, if a return is accepted (no delivery issue and the correct order is delivered), then Rs 100 will be deducted from the refund. The amount deducted is for the reverse pickup service provided because the logistics cost has significantly increased recently. 
• The refund will be provided in the same bank account from where the money was deducted or to your given bank account.
• Also, note that the T-shirt's colour and design may vary slightly from those displayed on our website, social media pages and ads.
• Returns and refunds are not possible if there is a slight variation in the colour or design of the product delivered.
• Also, in the event, on our verification, it is observed that the defect is incurred due to any of your actions or omissions, then we will not be responsible for refunding the amounts paid to you.
• To avoid such issues. Do not accept damaged packages at the time of delivery.
• We reserve the right to refuse any returns or exchanges if we determine that the merchandise does not qualify.
• Exchange/Return requests will only be processed once per order.
• Any Product Used/Washed Once Cannot be Exchanged or Refunded.
• Any product bought during the sale or with a discount code will not be eligible for a refund.
• Free exchange on Size issues but no Refund on Size issues.

Working Hours: 10 AM to 6 PM (Monday to Friday)